2241 Douglas Blvd.
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Mark Hamilton at Pacific Unity is wonderful. He is patient and never pushy, knowledgeable and provides a high level of personalized service. I would have no hesitation recommending him to anyone!
Zane and his staff have handled my business and personal policies for over 6 years now. They are on my side, prompt and helpful and they truly care. Zane makes personal visits to my home or office to start or renew policies. They answer emails and phone calls promptly and care about shopping your policies for the vest deal every year. I wouldn't change a thing! You can trust Zane and his staff to take the best care possible of you. We have garage keepers, general liability, business auto, personal auto, homeowners, etc and never had an issue with any type of policies that Zane couldn't handle right on the spot in a timely manner. Give them a shot and you won't be disappointed!
The team at Pacific Unity are incredible. They took time to listen to our needs and found the best solution for us! Now, I know we're covered and as our needs change, I absolutely trust they'll help us find the best answer at that point! Also... here's a story about their customer service. Recently, I had to take a last minute flight and rent a car at my destination. The car rental company asked for proof of my insurance (what? Never had that happen before!) and it was after 5pm. I texted our agent and said help! I had an email within 5 minutes with our proof of insurance and was able to get on the road. Amazing!!
I was apprehensive about getting yet another of many homeowners insurance quotes when I called this office. My existing insurance policy had gone up by 40%. Jeff Lendl took down my info and said he would call me back within a couple of days. To my surprise Jeff found a policy with better coverage with a reputable company and at a 40% savings. He was professional and took the time to explain things to me.
Zane Pexa is an excellent insurance agent. He seeks to find us the best coverage for the most competitive rate. He is always reviewing our home and auto policies to ensure that we are with the best carrier. Zane was able to transfer our auto policy to Pacific Unity with ease and helped us save on our annual premium. He is hardworking, friendly, and a joy to work with!
These guys are the real deal. Their process is efficient, client focused, and most importantly truthful from start to finish. Their agents reviewed my original policy documents , explained what I had in a clear easy to understand format, and then provided me with a more affordable solution that left my family with more coverage. Exactly what an insurance company should do right? You would hope so but we all know it's not the case. Here was the kicker for me. I was recently involved in an accident. I called my insurance agent rather than the company I was insured with and he handled everything.... If you choose to use Pacific Unity Insurance Solutions you will not only get great insurance but you will most likely make a friend. I know I did! Great experience!
As a business owner I have quite a few insurance policies. These guys were able to go through all of my previous business and personal policies and beat every one and with better coverage! They have been very easy to work with and offer an exceptional level of customer service. We had a bad leak in our house this last winter and their team walked us through the entire claims process and followed up to make sure we were taken care of. Highly recommend!
Their professionalism, friendliness, extensive insurance knowledge, and prompt attention is impressive. They have always found us the best insurance for our family’s changing needs. Zane and Brandy have educated us and always provide us with the best insurance options for our family. Brandy is always helpful, friendly, and prompt to addressing our updates. She provides excellent communication from beginning to end and I can always rest assured that it will get done. We look forward to continued business with Pacific Unity.